Multi-touch Performance™

Management Development

Intro – Multiple Touches…The Follow-Up Factor!

Leadership
·    Historical Perspectives: Trait-Behavioral-Diagnostic
·    Personal Perspectives: What it Means to You
·    Being a Leader: A Values-Based Role

Coaching
·    The Genesis of Coaching: Where it all came from
·    Pioneers: Key Players in the Coaching Field
·    Coaching Today: Helping Successful People

Teams
·    Group Development: The Dynamics of Growth    
·    Types of Teams: What Kind of Team Do You Have?
·    Leading Teams: Setting Team Targets

Performance
·    Appraisal: Diagnosing Real-Time
·    Management: Systems vs. Humans
·    Growth & Slippage: Match & Move

Motivation
·    Theories: What Makes Us Want
·    Intrinsic / Extrinsic: Who Owns Motivation?
·    What Workers Want: And What They Want From You

Communication
·    Purpose: Four Types of Communication
·    NLP: How We Map Our Worlds
·    Rapport: The Effect We Have on Others

Change
·    Dynamics: What’s Involved
·    Organizational: What is Your Part?
·    Personal: Changing Yourself / Changing Others

Self-Help
·    Strongest Felt-Need: What Do You Want to Improve?
·    FeedForward: Suggestions for Success
·    Peer Pressure: Partners in Change